Please review our clear financial guidelines regarding account balances, order processing cancellations, and dispute resolutions.

1. Deposit & Wallet Balance Policy

All wallet top-ups made to your SMMBaaz account are final. Funds added to your account balance cannot be withdrawn, transferred, or reversed back to original payment methods (such as bank accounts, credit cards, or UPI). Deposited funds remain strictly usable for purchasing services within the SMMBaaz platform.

2. Order Cancellations & Automatic Partial Refunds

• System Maintenance: If an order cannot be fully completed due to service updates or node unavailability, the system will automatically mark the order as Partial or Canceled.
• Pro-Rata Balance Credit: For partial completions, the exact un-delivered percentage of the order amount is immediately credited back to your SMMBaaz wallet balance.
• User Input Errors: Orders submitted with private profiles, restricted links, or incorrect target URLs once processing has begun are non-refundable.

3. Dispute & Chargeback Enforcement

Filing unauthorized payment disputes, chargebacks, or claims through payment processors without reaching out to our customer support team first is a violation of our terms. Such actions will result in instant account termination, permanent revocation of API access, and blacklisting of associated accounts.